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Privacy Policy

What information do we collect?
We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site without submitting personal information.
 
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To contact you regarding questions or comments you may have: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the requested information, service, or product.
  • To send periodic emails: The email address you provide for order processing or other information, may be used to send you information and updates pertaining to your inquiry.
  • Additionally, we may send out a an e-newsletter, which offers the latest information about company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 
How do we protect your information?
When applicable, we offer the use of a secure server such as our Dropbox access, for exchanging confidential information.
 
Do we use cookies?
Yes, but only to process contact information or subscription information. You can, however, change your browser setting to notify you of when a website requires cookies. Please refer to documentation from your browser's provider.
 
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
 
Your Consent
By using our site, you consent to our web site privacy policy.
 
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 08/12/14.
 
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Contact Us

Address:  2450 E.J. Chapman Drive, Knoxville, TN 37996   |    Tel: (844) 247-5383 (toll free)

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